Returns are free.
The return period is 14 days that will start counting from the day of delivery of the order.
SCX will proceed to refund the amount of the returned product/s, through the same means of payment for which the purchase was made by the Customer, discounting only the costs of the Shipping the order initially paid, as they are necessary to make the package arrive at a beginning.
How to make a refund?
Two steps are required to process a return:
- We'll pick up the goods, or
- You will have to return or deliver the goods directly to c/ Camps i Fabrés 3, 2-2, 08006 Barcelona, without any undue delay and, in any case, no later than 14 calendar days from the date on which your decision to withdraw from the contract is communicated. The time limit shall be deemed to be fulfilled if it returns the property prior to the end of the period.
- You must assume the direct cost of returning the goods.
- You will only be responsible for diminishing the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and functioning of the goods.